The material behind the profile

Sources behind opendesk.

Explore the reference pages used for this profile, what they support, and where the product images came from. A source can support more than one part of the profile.

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Research sources

14 distinct references

Last updated

Oct 27, 2026

Research observed

Oct 27, 2026

Research scope

Global sources

Last updated is the profile's publication/update date. Research observed is the date recorded for the research. Features, prices and offers can change afterward.

Product overview and fit

• opendesk · The open-source helpdesk and team inbox ↗ (opens in a new tab)

  https://opendesk.sh/

  Referenced for

  • What it does
  • Product images

• What is opendesk | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/getting-started/introduction/

  Referenced for

  • What it does

• Self-hosting | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/self-hosting/

  Referenced for

  • What it does
  • Who it is for
  • Pricing and getting started
  • Before you choose

• Inbox and tickets | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/inbox-and-tickets/

  Referenced for

  • What it does
  • Who it is for
  • Core capabilities
  • Before you choose

• SLA policies | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/sla-policies/

  Referenced for

  • What it does
  • Core capabilities
  • Before you choose

• Knowledge base and help center | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/knowledge-base/

  Referenced for

  • What it does
  • Who it is for
  • Core capabilities
  • Before you choose

• Cloud plans and billing | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/billing/

  Referenced for

  • What it does
  • Who it is for
  • Pricing and getting started
  • Before you choose

• Pricing · opendesk ↗ (opens in a new tab)

  https://opendesk.sh/pricing/

  Referenced for

  • What it does
  • Who it is for
  • Pricing and getting started
  • Before you choose

• Connect a mailbox | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/mailboxes/

  Referenced for

  • Who it is for
  • Core capabilities
  • Before you choose

• Live chat widget | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/live-chat/

  Referenced for

  • Who it is for
  • Core capabilities
  • Before you choose

• Routing | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/routing/

  Referenced for

  • Who it is for
  • Core capabilities
  • Before you choose

Features and integrations

• Automations | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/automations/

  Referenced for

  • Core capabilities
  • Before you choose

• AI features | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/guides/ai/

  Referenced for

  • Core capabilities
  • Before you choose

Pricing and getting started

• AI | opendesk docs ↗ (opens in a new tab)

  https://docs.opendesk.sh/self-hosting/ai/

  Referenced for

  • Pricing and getting started
  • Before you choose

References document the material used in our research; they are not a guarantee that every feature is included in every edition or plan. Check current product details with the software company.