The material behind the profile
Sources behind Hiver Omni.
Explore the reference pages used for this profile, what they support, and where the product images came from. A source can support more than one part of the profile.
← Back to Hiver OmniLast updated is the profile's publication/update date. Research observed is the date recorded for the research. Features, prices and offers can change afterward.
Product overview and fit
Hiver: Agentic Omnichannel Customer Service Platform (opens in a new tab)
https://hiverhq.com/
Referenced for
AI Email Management for Support Teams | Hiver (opens in a new tab)
https://hiverhq.com/features/email-management
Referenced for
Hiver Omni Pricing | Omnichannel Support, One Platform (opens in a new tab)
https://hiverhq.com/pricing/hiver-omni
Referenced for
Setting up a Customer Portal (opens in a new tab)
https://help.hiverhq.com/customer-portals/setup?product=hiver-omni
Referenced for
Top 13 LiveChat Alternatives for Customer Support in 2025. (opens in a new tab)
https://hiverhq.com/blog/livechat-alternative
Referenced for
Features and integrations
Internal KB vs External KB: What to Choose and Why (opens in a new tab)
https://hiverhq.com/blog/internal-kb-or-external-kb-what-to-choose-and-how-to-choose
Referenced for
Setting up your Help Center (opens in a new tab)
https://help.hiverhq.com/help-centers/setting-up-help-center?product=hiver-omni
Referenced for
Conditions and considerations
Managing conversations in Hiver Omni (opens in a new tab)
https://help.hiverhq.com/managing-conversations-tickets/manage-email-conversations?product=hiver-omni
Referenced for
Product images and attribution
Original image sources, credits and license (opens in a new tab)
/images/products/hiver-omni/NOTICE.txt
Referenced for
References document the material used in our research; they are not a guarantee that every feature is included in every edition or plan. Check current product details with the software company.