The material behind the profile
Sources behind Gorgias Helpdesk.
Explore the reference pages used for this profile, what they support, and where the product images came from. A source can support more than one part of the profile.
← Back to Gorgias HelpdeskLast updated is the profile's publication/update date. Research observed is the date recorded for the research. Features, prices and offers can change afterward.
Product overview and fit
Gorgias Helpdesk: AI-Powered Ecommerce Customer Support (opens in a new tab)
https://www.gorgias.com/products/helpdesk
Referenced for
Handle incoming tickets (opens in a new tab)
https://docs.gorgias.com/en-US/handle-incoming-tickets-81832
Referenced for
How you're billed for using Gorgias (opens in a new tab)
https://docs.gorgias.com/en-US/how-youre-billed-for-using-gorgias-199385
Referenced for
Macros: Create and manage macros (opens in a new tab)
https://docs.gorgias.com/en-US/macros-101-81846
Referenced for
Create rules to take automatic actions on tickets (opens in a new tab)
https://docs.gorgias.com/en-US/create-rules-to-take-automatic-actions-on-tickets-81746
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Gorgias Analytics: Helpdesk performance reports (opens in a new tab)
https://docs.gorgias.com/en-US/helpdesk-performance-reports-406746
Referenced for
Connect a store to Gorgias: Shopify (opens in a new tab)
https://docs.gorgias.com/en-US/connect-shopify-to-gorgias-81814
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Manage views and sections in Gorgias (opens in a new tab)
https://docs.gorgias.com/en-US/manage-views-and-sections-in-gorgias-207768
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Pricing and getting started
Gorgias Pricing - AI-Powered Ecommerce CX Platform Plans (opens in a new tab)
https://www.gorgias.com/pricing
Referenced for
Gorgias Help Center (opens in a new tab)
https://docs.gorgias.com/en-US/help-center-101-81865
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Product images and attribution
Original image sources, credits and license (opens in a new tab)
/images/products/gorgias-helpdesk/NOTICE.txt
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References document the material used in our research; they are not a guarantee that every feature is included in every edition or plan. Check current product details with the software company.