The material behind the profile
Sources behind Crisp.
Explore the reference pages used for this profile, what they support, and where the product images came from. A source can support more than one part of the profile.
← Back to CrispLast updated is the profile's publication/update date. Research observed is the date recorded for the research. Features, prices and offers can change afterward.
Product overview and fit
The AI Customer Support Platform for Every Business - Crisp (opens in a new tab)
https://crisp.chat/en/
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Getting Started With the Free Plan | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/getting-started-with-the-free-plan-1rjhsh5/
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Pricing and plans - Crisp best deals - Crisp (opens in a new tab)
https://crisp.chat/en/pricing/
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Features and integrations
Getting Started with the Essentials plan | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/getting-started-with-the-essentials-plan-1t7ptn1/
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Conditions and considerations
How to delete a conversation (opens in a new tab)
https://help.crisp.chat/en/article/how-to-delete-a-conversation-1g04h7j/
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How to export Contact profiles (opens in a new tab)
https://help.crisp.chat/en/article/how-to-export-contact-profiles-g1h8jm/
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How to route and assign conversations to operators (opens in a new tab)
https://help.crisp.chat/en/article/how-to-route-and-assign-conversations-to-operators-bv8z4c/
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How to display the chatbox only on specific pages (opens in a new tab)
https://help.crisp.chat/en/article/how-to-display-the-chatbox-only-on-specific-pages-1an8s2k/
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How to hide the chatbox on specific page urls (opens in a new tab)
https://help.crisp.chat/en/article/how-to-hide-the-chatbox-on-specific-page-urls-yzs8rk/
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How to schedule when to appear online & offline (opens in a new tab)
https://help.crisp.chat/en/article/how-to-schedule-when-to-appear-online-offline-kvso9a/
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How to automatically hide the chatbox when all agents are offline (opens in a new tab)
https://help.crisp.chat/en/article/how-to-automatically-hide-the-chatbow-when-all-agents-are-offline-34ea2g/
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How to setup the Contact Form plugin (opens in a new tab)
https://help.crisp.chat/en/article/how-to-setup-the-contact-form-plugin-wkkaur/
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How to schedule messages in the Inbox (opens in a new tab)
https://help.crisp.chat/en/article/how-to-schedule-messages-in-the-inbox-tqa5t2/
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Getting started with the Crisp Analytics (opens in a new tab)
https://help.crisp.chat/en/article/getting-started-with-the-crisp-analytics-fwul5i/
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Getting started with the Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/getting-started-with-the-crisp-knowledge-base-i2tsm1/
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How to protect the Knowledge behind a password (opens in a new tab)
https://help.crisp.chat/en/article/how-to-protect-the-knowledge-behind-a-password-1xfb10p/
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How to send and manage chat transcripts | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-send-and-manage-chat-transcripts-bz8lwr/
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How to add conversation participants (CC recipients) | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-add-conversation-participants-cc-recipients-1rmn2kq/
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How to edit a message once it was sent | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-edit-a-message-once-it-was-sent-xi6wp7/
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How to select and manage multiple conversations in the Crisp Inbox | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-select-and-manage-multiple-conversations-in-the-crisp-inbox-ipfkna/
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How to create and manage sub-inboxes in Crisp | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-create-and-manage-sub-inboxes-in-crisp-ke3xk7/
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How to create and use Operator Teams in Crisp | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-to-create-and-use-operator-teams-in-crisp-a0oy6t/
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How are conversations ordered in the inbox | Crisp Knowledge Base (opens in a new tab)
https://help.crisp.chat/en/article/how-are-conversations-ordered-in-the-inbox-602oo6/
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References document the material used in our research; they are not a guarantee that every feature is included in every edition or plan. Check current product details with the software company.